Frequently Asked Question

1. Uninstall
2. Reinstall

Uninstall

Step 1: Right Click Windows -> click device manager

Step 2: Under Network adapters -> Choose Wifi Adapter Sample Code:

1. 802.11

2. ABGN

3. AC

4. AX

5. Wifi

6. Wireless

Step 3: Right click the Wifi adapter -> uninstall

Step 4: Please make sure the box in untick -> Press OK

Reinstall

Note: If you close the windows, please open back device manager

Step 1: Press scan for hardware changes

Note: After you click the icon, the wifi adapter will reappear.

Step 2: Reconnect wifi